How to make a claim

• Report the accident to the nearest police station and obtain an abstract from the police detailing details of the accident. Also, report the accident to your agent. This should be done within 24 hours.
• DO NOT ADMIT GUILT TO ANY CLAIM/ BLAME OF THE ACCIDENT. Please liaise with your agent.
• Fill in the required claim forms and attach the requested documents for processing
• Tow/ drive your vehicle to your garage of choice from the provided panel and await authorization for repairs.
• Follow up a claim with your agent for a progress report and also monitor repairs at the garage.
• Once repairs are finished a release letter will be issued which you use to collect your vehicle from the garage.
• Ensure all premium is cleared for the claim to be processed.

Requirements of a claim

• Abstract where applicable
• Dully filled claim form
• Copy of driver’s license where applicable
• Copy of ID
• Written statement detailing events leading to the claim
• Premium clearance
• Photos where required.

Claims Form

Fill in the Form below with the required details and we will get back to you as soon as possible.